Investigating - We are currently investigating an issue with our Dropbox, Box, and Google Drive cloud upload integrations wherein not all files are being imported when checking a folder. We are still collecting more information on this issue and will follow up with an update as soon as one is available.
Jan 20, 15:40 UTC

About This Site

At Docparser we are committed to transparency. On this page you'll find detailed information on the current system status and past incidents. Check back here any time to get current status information, or subscribe to be notified of interruptions to each individual service. If you are experiencing a real-time, operational issue with one of our services that is not described below, please inform us by email at support@docparser.com.

Docparser Application ? Operational
90 days ago
100.0 % uptime
Today
HTTP REST API ? Operational
90 days ago
100.0 % uptime
Today
Webhook Integrations ? Degraded Performance
Email Reception Server ? Operational
Docparser Website ? Operational
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS s3-sa-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
API Response Time
Fetching
Application Response Time
Fetching
Past Incidents
Jan 22, 2020

No incidents reported today.

Jan 21, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020
Resolved - Due to a server load related issue, customer webhooks began to queue around 2100EST 01/14. The cause was discovered and remedied so that the same incident won't happen again. The queue was fully resolved at around 1200EST 01/15.

Customer alerting on this incident was poor and we pledge to be more vigilant in reporting issues to keep our customers informed. Apologies for the trouble!
Jan 15, 01:00 UTC
Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.