All Systems Operational

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At Docparser we are committed to transparency. On this page you'll find detailed information on the current system status and past incidents. Check back here any time to get current status information, or subscribe to be notified of interruptions to each individual service. If you are experiencing a real-time, operational issue with one of our services that is not described below, please inform us by email at support@docparser.com.

Docparser Application ? Operational
90 days ago
100.0 % uptime
Today
HTTP REST API ? Operational
90 days ago
100.0 % uptime
Today
Webhook Integrations ? Operational
Email Reception Server ? Operational
Docparser Website ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS s3-sa-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Resolved - This incident has been resolved and all documents have now been processed.

Thank you for your patience and support while we worked on a resolution
We sincerely apologize for any inconvenience this incident may have caused.

Mar 21, 14:09 UTC
Update - A fix has been implemented and new documents are being processed using Textract OCR.
Documents that have not been processed prior to the fix will be processed in due course.

Mar 21, 14:02 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 21, 12:52 UTC
Investigating - We regret to inform you that we are having an issue with OCR using Textract. We are actively working on resolving the issue.
We will provide you with continued updates here.

Apologies for the inconvenience caused here.

Mar 21, 12:31 UTC
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.