All Systems Operational

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At Docparser we are committed to transparency. On this page you'll find detailed information on the current system status and past incidents. Check back here any time to get current status information, or subscribe to be notified of interruptions to each individual service. If you are experiencing a real-time, operational issue with one of our services that is not described below, please inform us by email at support@docparser.com.

Uptime over the past 90 days. View historical uptime.
Docparser Application ? Operational
90 days ago
100.0 % uptime
Today
HTTP REST API ? Operational
90 days ago
100.0 % uptime
Today
Webhook Integrations ? Operational
Email Reception Server ? Operational
Docparser Website ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS s3-sa-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2025

No incidents reported today.

May 18, 2025

No incidents reported.

May 17, 2025
Scheduled Maintenance Downtime Notification (17th May, 1pm UTC)
Completed - The scheduled maintenance has been completed.
We are happy to let you know that we have completed the maintenance activity in 1.75 hours, 1.25 hours earlier than planned!
May 17, 14:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 13:00 UTC
Scheduled - Please be informed that a scheduled maintenance window is planned for 17th May 2025 at 1:00 PM UTC (9:00 AM EST). The maintenance is expected to last approximately 3 hours.

What to Expect
- Uploads and document processing will be paused.
- Full platform access will be unavailable during the maintenance window.

Why This Matters
Our technical team will upgrade the databases with the latest versions to provide better security and improve service reliability.

How to Prepare
- Plan Ahead: To avoid disruptions, please schedule your document uploads and processing tasks around this maintenance window.
- Stay Updated: For real-time updates during the maintenance, please subscribe to our status page at https://status.docparser.com/

We understand the importance of uninterrupted service, and our team is committed to completing the maintenance as swiftly as possible.
If you have any questions or concerns, please don't hesitate to contact us at contact@docparser.com. We sincerely apologise for any inconvenience this may cause and appreciate your understanding and continued support.
May 1, 16:58 UTC
May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

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