All Systems Operational

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At Docparser we are committed to transparency. On this page you'll find detailed information on the current system status and past incidents. Check back here any time to get current status information, or subscribe to be notified of interruptions to each individual service. If you are experiencing a real-time, operational issue with one of our services that is not described below, please inform us by email at support@docparser.com.

Docparser Application ? Operational
90 days ago
100.0 % uptime
Today
HTTP REST API ? Operational
90 days ago
100.0 % uptime
Today
Webhook Integrations ? Operational
Email Reception Server ? Operational
Docparser Website ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS s3-sa-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024
Completed - Scheduled maintenance is completed.
Mar 16, 23:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 23:30 UTC
Scheduled - We want to inform you of an upcoming scheduled downtime for maintenance.

Date and Time: 16th March, 2024

Anticipated Duration: 10 minutes.

During this period:
- There will be no loss of data.
- In the event of failure in parsing a document, an automatic retry mechanism will be in place.
- Documents uploaded via integrations will be accepted, but the manual document upload feature will be temporarily unavailable.

We apologize for any inconvenience and appreciate your understanding as we work to enhance our services.

Mar 1, 15:59 UTC
Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024
Resolved - We regret to inform you that there was a disruption in our ability to receive documents via email. The incident occurred from 12:34:03 (UTC) to 12:55:27 (UTC). Emails sent during this period were not received by our servers due to an internal server issue. Regrettably, the error logs did not capture the emails rejected by the server.

Our engineering team worked diligently to rectify the issue and recover any affected emails. However, we have personally contacted all affected users and kindly request you to resend any emails sent during the mentioned duration.

We apologize for any inconvenience this may have caused and appreciate your understanding.

Mar 12, 12:34 UTC
Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.