Delayed Import

Incident Report for Docparser

Resolved

This issue has been resolved and we are back on normal import speed. Please excuse the trouble caused.

Posted Feb 07, 2018 - 00:02 UTC

Monitoring

We are monitoring the situation.

Posted Feb 06, 2018 - 23:46 UTC

Identified

We identified and resolved the issue. One of our worker nodes was not importing any files into the Docparser system.

Posted Feb 06, 2018 - 23:46 UTC

Investigating

We are currently seeing delayed import times for certain documents.

Posted Feb 06, 2018 - 23:24 UTC