The scheduled maintenance has been completed. We are happy to let you know that we have completed the maintenance activity in 1.75 hours, 1.25 hours earlier than planned!
Posted May 17, 2025 - 14:45 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 17, 2025 - 13:00 UTC
Scheduled
Please be informed that a scheduled maintenance window is planned for 17th May 2025 at 1:00 PM UTC (9:00 AM EST). The maintenance is expected to last approximately 3 hours.
What to Expect - Uploads and document processing will be paused. - Full platform access will be unavailable during the maintenance window.
Why This Matters Our technical team will upgrade the databases with the latest versions to provide better security and improve service reliability.
How to Prepare - Plan Ahead: To avoid disruptions, please schedule your document uploads and processing tasks around this maintenance window. - Stay Updated: For real-time updates during the maintenance, please subscribe to our status page at https://status.docparser.com/
We understand the importance of uninterrupted service, and our team is committed to completing the maintenance as swiftly as possible. If you have any questions or concerns, please don't hesitate to contact us at contact@docparser.com. We sincerely apologise for any inconvenience this may cause and appreciate your understanding and continued support.
Posted May 01, 2025 - 16:58 UTC
This scheduled maintenance affected: Docparser Application, HTTP REST API, Webhook Integrations, Docparser Website, and AWS rds-us-east-1.