Processing problems after server upgrades
Incident Report for Docparser
From 2300EDT 09/16 to 0500EDT 09/17, there was an issue with our database updating after a server upgrade that caused documents to get stuck and/or not be received by our system. We've resolved the issue and are taking steps to make sure this doesn't happen in the future.
Posted Sep 17, 2021 - 03:00 UTC