Database Issues

Incident Report for Docparser

Resolved

This incident has been resolved.
Posted Mar 28, 2023 - 22:16 UTC

Update

We just recovered from a brief database outage which may cause some parsing speed degradation. Speed should be back to normal once the system catches up from the outage. We are also working to kick in upscaling which should help also.
Posted Mar 28, 2023 - 22:09 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 28, 2023 - 22:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 28, 2023 - 22:00 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 28, 2023 - 21:58 UTC

Investigating

We are currently investigating issues with our database systems.
Posted Mar 28, 2023 - 21:37 UTC
This incident affected: Docparser Application.